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aromynthiqo

Financial Planning Excellence

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last updated: March 15, 2025

Information We Collect

When you use aromynthiqo's financial planning services, we collect several types of information to provide you with personalized business financial guidance. This includes personal details you provide during registration, financial data you share for planning purposes, and technical information about how you interact with our platform.

  • Personal identification information including name, email address, and business details
  • Financial information such as revenue data, expense categories, and business goals
  • Technical data including IP address, browser type, and device information
  • Communication records from your interactions with our support team
  • Usage patterns and preferences within our financial planning tools

We collect this information through various methods including direct input from users, automated tracking technologies, and third-party integrations that you choose to connect with our platform. All collection happens with your explicit consent and knowledge.

How We Use Your Information

Your information serves specific purposes related to improving your financial planning experience. We analyze your data to provide customized recommendations, track your progress toward financial goals, and send relevant updates about our services.

We also use aggregated, anonymized data to improve our platform's functionality and develop new features that benefit all users. Your personal information is never sold to third parties or used for purposes unrelated to our financial services.

Primary Uses Include:

Generating personalized financial reports, sending account notifications, providing customer support, and improving our service quality through anonymized analytics.

Data Protection & Security

We implement comprehensive security measures to protect your sensitive financial information. Our systems use industry-standard encryption, secure data transmission protocols, and regular security audits to maintain the highest level of protection.

Encryption

All data is encrypted both in transit and at rest using AES-256 encryption standards.

Access Controls

Strict employee access controls ensure only authorized personnel can view your data.

Regular Audits

Third-party security audits conducted quarterly to identify and address potential vulnerabilities.

Backup Systems

Multiple secure backup systems ensure your data remains safe and recoverable.

Your Rights Under Malaysian Law

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored by our platform.

  • Right to access your personal data and request copies of information we hold
  • Right to correct inaccurate or incomplete personal information
  • Right to withdraw consent for data processing at any time
  • Right to request deletion of your personal data under certain circumstances
  • Right to limit or object to certain types of data processing
  • Right to receive information about data breaches that may affect you

To exercise any of these rights, contact our privacy team using the information provided below. We will respond to your request within 21 days as required by Malaysian law and may request additional verification to protect your account security.

Data Retention & Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

Account Information: 7 years after account closure

Basic account details and financial records are kept for regulatory compliance requirements.

Communication Records: 3 years

Support conversations and email communications for service improvement purposes.

Analytics Data: 2 years in anonymized form

Usage patterns and platform interaction data used for service enhancement.

When data reaches the end of its retention period, it is securely deleted from our systems using industry-standard data destruction methods. You can request earlier deletion of your account data, though some information may need to be retained for legal compliance.

Third-Party Services & Data Sharing

We work with carefully selected third-party providers to deliver our financial planning services. These partners include payment processors, cloud storage providers, and analytics tools that help us maintain and improve our platform.

All third-party providers are required to maintain equivalent privacy standards and are bound by contractual obligations to protect your information. We never share your personal data for marketing purposes or sell it to external companies.

  • Payment processing partners for secure transaction handling
  • Cloud infrastructure providers for secure data storage and backup
  • Email service providers for account notifications and communications
  • Analytics services that receive only anonymized usage data

International Data Transfers

While our primary operations are based in Malaysia, some of our service providers may process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information according to Malaysian privacy standards.

These safeguards include contractual clauses requiring equivalent protection standards, regular audits of international partners, and encryption of all transferred data. You have the right to know about any international transfers affecting your data.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized features. These small data files help us remember your preferences, maintain your login session, and understand how you use our platform.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. We use both essential cookies required for basic site operation and optional cookies that improve your experience.

Cookie Categories We Use:

Essential cookies for site functionality, preference cookies for personalized experience, analytics cookies for usage insights, and security cookies for fraud prevention.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we will notify active users via email and post the updated policy on our website with a new effective date.

Minor updates that don't affect your rights may be made without individual notification, but all changes will be reflected in the "last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Questions & Concerns

If you have questions about this privacy policy or want to exercise your data rights, our privacy team is ready to help.

Email us at info@aromynthiqo.com or write to us at:

56, Sri Klebang E/8, Bandar Baru Sri Klebang
31200 Ipoh, Perak, Malaysia

Phone: +6095161239